Meet Joe Rizzo, who looks after partnerships and business development at Mode. Read about how he got into building relationships with clients and helping us grow.
How did you get started in this line of work?
I’ve always been passionate about helping people to improve. I’ve been fortunate enough to have some fantastic mentors along the way that have taught me how to extract maximum value from technology to help businesses thrive, innovate and become more efficient. Naturally, this led me into the role I perform today, which is using the best of Open Banking technology to benefit merchants in the payments space and beyond.
What would the perfect partnership look like between consumers and merchants?
The best relationships and partnerships offer mutual benefits in a variety of ways. There’s currently a lot of friction involved in consumer/merchant relationships and it’s our aim at Mode to change that by making transactions safer and cheaper, while improving the customer journey and allowing for bespoke loyalty and targeted reward campaigns from merchants. The complete partnership, if you will.
How did you get into business development with Mode?
When I first met the team I was astounded by the work ethic and enthusiasm for what we’re building. The easiest decision I ever made was joining this fantastic group of people, and I’m excited by the opportunity that we’re bringing to merchants and consumers alike. Even while working from home, there’s a real buzz about what we’ve created and the journey we’re on as a team.
What do you think is so unique about what Mode is offering to businesses?
That’s a good question, and there’s no one-word answer. The whole concept is unique, and that’s the exciting thing about what we’re doing. It’s like asking: What’s unique about vivid colours in a world of black and white?
What does a day at work with Joe look like?
A lot of coffee and a lot of calls, emails, and meetings! We’re working on a number of exciting projects at the moment so each day brings new challenges, and ideas, learning, and development.
What is your favourite Mode feature?
I love the notification from the Mode app every Friday with my compound interest payment. If you didn’t think Fridays could get any better, I strongly urge you to give it a go!
What is a fun fact about yourself?
The first lockdown brought out a green fingered nature that I didn’t know I had before and the harvest in my garden was bountiful. If anyone needs any green tomato chutney feel free to reach out! us